Terms & Conditions

These terms and conditions govern your use of the Timber Looms website and the purchase of products through our platform. By accessing or using our website, you agree to these terms. If you do not agree, please refrain from using our site.

Website Use

• You agree to provide accurate and complete information when creating an account or placing an order.
• You are responsible for maintaining the confidentiality of your account login details.

Orders and Payment

• All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order.
• Prices are listed in GBP and include applicable taxes unless stated otherwise.
• Payment must be made in full at the time of purchase using the available payment methods.

Shipping and Delivery

• We aim to process and ship orders within 2-3 business days.
• Delivery timelines are estimates and may vary based on location and unforeseen circumstances.
• Timber Looms is not responsible for delays caused by customs or third-party couriers.

Returns and Refunds

• Items can be returned within 14 days of receipt if they meet our return conditions (unused, original packaging, and tags intact).
• Refunds are processed within 7 business days of receiving the returned item.
• Personalized or perishable items are non-returnable.

Intellectual Property

• All content on the Timber Looms website, including images, text, and designs, is our intellectual property.
• Unauthorized reproduction, distribution, or modification is prohibited.

Limitation of Liability

• Timber Looms is not liable for indirect, incidental, or consequential damages arising from the use of our website or products.
• Our maximum liability is limited to the amount you paid for the product in question.

Modifications

• We reserve the right to update or modify these terms at any time. Changes will take effect immediately upon posting on our website.
• It is your responsibility to review these terms regularly.

Governing Law

• These terms are governed by the laws of England and Wales. Any disputes will be resolved in the courts of England and Wales.