Policies
At Timber Looms, we are committed to providing a seamless and secure shopping experience for our customers. You will find the policies that guide our online trading as follows. Please read them carefully, as they form the basis of our commitment to you.
Privacy Policy
Your privacy is of utmost importance to us. This policy explains how we collect, use, and safeguard your personal information when you visit or make a purchase on our website.
Information We Collect
- Personal Information: When you place an order, create an account, or contact us, we collect details such as your name, email address, shipping address, billing information, and phone number.
- Non-Personal Information: We may collect data such as your IP address, browser type, and website usage patterns to improve your experience.
How We Use Your Information
- To process and fulfil your orders.
- To provide customer support and respond to inquiries.
- To improve our website, products, and services.
- To send updates, promotional offers, and relevant marketing communications (with your consent).
Sharing Your Information
- With Service Providers: We may share your information with third parties who help us fulfil orders, process payments, or provide marketing services.
- Legal Obligations: We may disclose your information if required by law or to protect our rights.
We will never sell or rent your personal information to third parties for their marketing purposes.
Data Retention
- We retain your personal information only as long as necessary to provide our services or comply with legal obligations.
Security
- We use encryption and secure protocols to protect your personal information. However, no method of transmission or storage is completely secure, so we encourage you to safeguard your login credentials.
Your Rights
- Access, correct, or delete your personal data.
- Opt-out of marketing communications at any time.
- For assistance, contact us at [email protected]
